AI & Communication

The receptionist that never sleeps

A WhatsApp line for your clinic answers itself, 24/7

Official API

Start with 30 free bookings Try it live

Dr. Ahmed's Clinic

Official business account

Opened from the clinic's WhatsApp link - Dr. Ahmed's own number

Tap a reply and watch Kashfy answer

The problem

A WhatsApp line for your clinic gets 100 messages a day. Reception can't reply to all of them, so bookings are lost, patients ghost, and the clinic loses money it never even knew existed.

WhatsApp AI Booking

The WhatsApp AI is your clinic's front door. You connect your own WhatsApp Business number on Meta's official Cloud API - one main number, or one per branch - and every chat on it lands in your Kashfy inbox. Patients message the number they already know and the AI replies instantly. They don't know they're talking to an AI unless they ask. It answers like a good receptionist would: warm, professional, and to the point.

Your clinic's WhatsApp number

Your own number, on Meta's official Cloud API

Your clinic's inbox

Pick how a patient reaches you

The whole booking lifecycle

It handles the entire booking lifecycle. A new patient asks 'how much is a consult with Dr. Ahmed', the AI answers with the price and the earliest available slot. They book it. The AI confirms, adds them to the appointment board, and schedules a 24-hour reminder. If they need to reschedule the day of, the AI does that too - without waking anyone up.

Sara H.

Enquiry

With Dr. Ahmed

Tomorrow 4:00 PM

Consult: 400 EGP

Handing off to a human

When the AI hits its limit - a genuine medical question, an unusual insurance case, an angry complaint - it hands off to a human. The full conversation history goes with it, so the doctor or reception picks up right where the AI left off. No 'please tell us again what you were asking about'.

Kashfy AI

Clinic team

Pick a message above to see the handoff

Inside

Your own WhatsApp Business number on Meta's official Cloud API - a main number and/or one per branch
Books, reschedules, cancels visits without any human involvement
Quotes prices per doctor, per service, per insurance card
Understands Egyptian dialect, franco-Arabic, and misspellings
Confirms bookings, sends reminders, and follows up on no-shows
Escalates to a human with full context when genuinely stuck
Every conversation logged on the patient profile - forever
Same AI runs on the website widget, so answers stay consistent
Works 24/7 including public holidays and weekends

Who this is for

Overloaded solo doctor

The doctor's phone rings all day. Now WhatsApp handles bookings, prices, and reminders without them - so the doctor's phone is only for medical questions.

Multi-doctor clinic with a single reception line

Reception can't keep up with 300 messages/day across 6 doctors. Kashfy handles 90% of them - reception only touches the 10% that actually need a human.

Growing clinic ready to scale

You're getting more inquiries than you can handle and hiring more staff sounds expensive. The AI is your first hire - and it doesn't take vacations.

Common questions

How do patients reach my clinic on WhatsApp?

On your own number. You connect your clinic's WhatsApp Business number (and, if you like, one per branch) from Settings on Meta's official Cloud API. Patients message that number and every chat lands in your inbox. Without a connected number there's no WhatsApp - but you can still run a free Telegram bot.

What if the AI answers wrong?

Every conversation is visible in the dashboard in real time. You can jump in mid-conversation and correct it, and the AI learns from the correction.

Can patients still reach a human?

Yes. They can ask for one directly, or the AI will hand off automatically when needed. Reception's inbox shows all handoffs with full context.

How is this different from a plain chatbot?

It's not scripted. It uses your live schedule, service catalogue, and insurance rules to answer accurately. And it's tuned for Egyptian dialect specifically.

Ready to run whatsapp ai booking on Kashfy?

First 30 bookings free. No card, no clock.

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